HVAC · Asia-Pacific
An HVAC company was losing leads inside their own inbox.
Centralized intake into a CRM. Automated routing by service line. End-to-end workflow connecting sales to field operations.
Most companies don’t have a growth problem. They have an infrastructure problem.
We Build the Rev Ops and Automation Infrastructure That Turns Growth From Luck Into a System.
Virtually, Over Coffee, or on the Fairway.
About Us
Growth is sold. Infrastructure is built.
BlackBug Systems is a rev ops engineering firm operating globally.
We design and ship the systems that turn growing businesses into compounding ones. CRM architecture, workflow automation, integrations, internal tooling, dashboards, and the operational infrastructure that takes the chaos out of growth.
Most companies come to us at the same inflection point. Revenue is real. The team has scaled. Operations haven’t. Leads slip. Payroll drags. The CRM exists but nobody trusts it. Tools were bought. Nothing was connected. Reports take days to compile and lie by the time they ship.
We build systems for SaaS companies, agencies, e-commerce operators, professional services firms, real estate teams, construction and HVAC businesses, hospitality groups, high-ticket coaching brands, and private equity portfolio companies preparing for their next stage.
Across every industry, the work is the same. Find the friction. Engineer it out. Build the system that runs without depending on any single person to hold it together.
Founders get their time back. Teams stop firefighting. Operations become an asset instead of a liability.
That’s the standard. That’s what we build.
Gavin Villaroman, founder
What We Build
The full operations stack.
For founders past the experiment stage, building toward the next one.
Product
Bea AI Agent
The AI receptionist that turns conversations into customers.
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Product
Airbnb / Short Term Rental System
Manage the guest journey from confirmed booking to turnover.
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Systems
CRM & Lead Management
Pipeline, owners and follow-ups, wired to where leads come from.
Booking & Scheduling
Online booking, confirmations and reminders on the right calendar.
Field Service & Job Tracking
Jobs from booked to done and paid, office and field in sync.
Payments & Collections
Deposits, balances and receipts tracked on every job.
Automated Payroll & Invoicing
Pay runs and invoices computed from timesheets and rates.
Automated Customer Reminders & Followups
Messages triggered by what actually happened, by SMS or chat.
Dashboards & Reporting
One dashboard across sales, bookings, collections and ops.
Integrations & Automation
Your tools connected, the handoffs automated.
Websites & E-commerce
Sites and stores wired to booking, payments and messaging.
Custom Business Systems
Software built around how your business runs.
Not sure which one you need? Talk to us.
Case Studies
Real problems. Real builds. Real receipts.
F&B · Asia-Pacific
A growing cafe was burning four hours a week on payroll.
AI customer query agent. n8n payroll automation pulling from biometrics into the data layer. Real-time inventory tracking.
Agency · North America
An agency had client data fragmented across five tools.
Unified client database. Two-way sync with CRM and project management. One source of truth across the team.
Measurable Impact
What changes after the build.
The systems we ship turn operations from a daily firefight into a quiet asset.
15+ Hours
per week
Time Recovered
Manual exports, status updates, and admin work eliminated through automation and clean handoffs.
Testimonials
What founders say after the build.
We finally have a single source of truth across the team. Closing time on enterprise deals dropped by half.
Operations stopped being the bottleneck. The build paid for itself in three months.
Three weeks in, the dashboards started telling us things we should have known a year ago.
Our CRM was a graveyard. Now it’s the system the entire team actually opens before lunch.
I got my Saturdays back.
The integrations alone saved us from hiring two more people this year.
What used to take a person a full day now runs while we sleep.
Reports stopped lying. That’s a longer story than it sounds.
Three weeks from this conversation, your operations look different.
A 30-minute call. No pitch. A direct look at what’s broken and the system that fixes it.
Trusted by founders who’ve outgrown the standard