BlackBugSystems

Most companies don’t have a growth problem. They have an infrastructure problem.

We Build the Rev Ops, Automation, and Operational Infrastructure That Turns Growth From Luck Into a System.

Virtually, Over Coffee, or on the Fairway.

Trusted by founders who’ve outgrown the standard

SaaS Digital Marketing HVAC Private Equity E-Commerce Professional Services F&B Real Estate Construction AI Agencies High-Ticket Coaches Info Space
LEAD LEAKS MANUAL ADMIN DATA SILOS BROKEN ZAPS DEAD CRM SLOW REPORTS NO HANDOFF TOOL SPRAWL CRM DATA AUTO DASH FLOW API BLACKBUG SYSTEMS

About Us

Growth is sold. Infrastructure is built.

BlackBug Systems is a rev ops engineering firm operating globally.

We design and ship the systems that turn growing businesses into compounding ones. CRM architecture, workflow automation, integrations, internal tooling, dashboards, and the operational infrastructure that takes the chaos out of growth.

Most companies come to us at the same inflection point. Revenue is real. The team has scaled. Operations haven’t. Leads slip. Payroll drags. The CRM exists but nobody trusts it. Tools were bought. Nothing was connected. Reports take days to compile and lie by the time they ship.

We build systems for SaaS companies, agencies, e-commerce operators, professional services firms, real estate teams, construction and HVAC businesses, hospitality groups, high-ticket coaching brands, and private equity portfolio companies preparing for their next stage.

Across every industry, the work is the same. Find the friction. Engineer it out. Build the system that runs without depending on any single person to hold it together.

Founders get their time back. Teams stop firefighting. Operations become an asset instead of a liability.

That’s the standard. That’s what we build.

Gavin Villaroman, founder

What We Build

The full operations stack.

For founders past the experiment stage, building toward the next one.

Sales Engine

CRM, pipeline, and lead management built for how your team actually closes.

  • Pipeline architecture
  • Lead routing & follow-up
  • Deal lifecycle automation

Operating System

Workflow automation, internal handoffs, and SOPs that run the business without you.

  • Multi-step automations
  • Team handoffs
  • Documented SOPs

Data Layer

Integrations, dashboards, and reporting that turn scattered data into decisions.

  • System integrations
  • Real-time dashboards
  • Automated reporting

Customer Stack

E-commerce, support flows, and retention systems that keep customers buying.

  • E-commerce setup
  • Support automation
  • Retention workflows

Digital Foundation

Websites, domains, and the digital infrastructure traditional businesses need to scale online.

  • Website & domain
  • Online presence
  • Order & payment systems

Intelligence Layer

AI agents, automated workflows, and ops intelligence trained on your business.

  • Customer query agents
  • AI-assisted workflows
  • Custom GPT integrations

Ready to engineer your operating layer?

Case Studies

Real problems. Real builds. Real receipts.

HVAC · Asia-Pacific

An HVAC company was losing leads inside their own inbox.

Centralized intake into a CRM. Automated routing by service line. End-to-end workflow connecting sales to field operations.

F&B · Asia-Pacific

A growing cafe was burning four hours a week on payroll.

AI customer query agent. n8n payroll automation pulling from biometrics into the data layer. Real-time inventory tracking.

Agency · North America

An agency had client data fragmented across five tools.

Unified client database. Two-way sync with CRM and project management. One source of truth across the team.

Measurable Impact

What changes after the build.

The systems we ship turn operations from a daily firefight into a quiet asset.

15+ Hours

per week

Time Recovered

Manual exports, status updates, and admin work eliminated through automation and clean handoffs.

Before After
25 hrs/week admin 3 hrs/week admin

Testimonials

What founders say after the build.

Felix Marchetti

CEO · SaaS

★★★★★

We finally have a single source of truth across the team. Closing time on enterprise deals dropped by half.

Aisha Okonkwo

Founder · Digital Marketing

★★★★★

Operations stopped being the bottleneck. The build paid for itself in three months.

Rohan Devarajan

COO · HVAC

★★★★★

Three weeks in, the dashboards started telling us things we should have known a year ago.

Lena Søresen

Owner · Private Equity

★★★★★

Our CRM was a graveyard. Now it’s the system the entire team actually opens before lunch.

Theo Brennan

CEO · E-Commerce

★★★★★

I got my Saturdays back.

Mira Castellanos

Founder · Real Estate

★★★★★

The integrations alone saved us from hiring two more people this year.

Jasper Whitfield

COO · Construction

★★★★★

What used to take a person a full day now runs while we sleep.

Nadia Volkov

Owner · F&B

★★★★★

Reports stopped lying. That’s a longer story than it sounds.

Three weeks from this conversation, your operations look different.

A 30-minute call. No pitch. A direct look at what’s broken and the system that fixes it.

Via Google Meet, in person, or on the fairway.