Six years of aircon jobs sat in 41 Excel files.
41 spreadsheets moved into one CRM. A list of who is due for service. Two-way text messages to past customers.
Case Studies
Each case breaks down what was broken, what we built, and what changed.
41 spreadsheets moved into one CRM. A list of who is due for service. Two-way text messages to past customers.
Answers customers from each branch’s real prices and hours. Takes bookings through a form. Hands health, money and complaints to staff.
One Slack form sets up the whole cycle. Reminder emails built from templates. Landing page dates that update themselves.
Refund and dispute Zaps replaced by one workflow. Access granted and removed automatically. Changes proven with real $1 purchases.
A daily check of sales records against the payment platform. A rebuilt tracker. A backup mirror at exact parity.
Pay worked out from fingerprint clock-ins. A manager approves the run. One dashboard for attendance, payroll and stock.
A morning summary in Slack for each brand. Live sales leaderboard alerts. Every figure computed in code.